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Lesson 005 · Does It Work? · 3 min

The link to nowhere

Principle: One broken link makes people doubt everything else.

1 · The crime

What goes wrong

You click "Book now" and land on "Page not found". You try the contact form and it says "temporarily unavailable". The footer still links to a social network that closed years ago.

2 · The law

One broken link makes people doubt everything else.

  • Broken links, forms and images signal an abandoned site, even when the business is thriving.
  • The most damaging breakages are on money paths: booking, buying, contacting.
  • Things break silently, so checking has to be a routine.

3 · The tool

Check it yourself, for free

  • Dead Link Checker (deadlinkchecker.com) or W3C Link Checker for a full site scan.
  • Your own test booking or test message once a week.
  • Your browser console (F12) to spot images and scripts that fail to load.

4 · The fix

Step by step

  1. Scan the site for broken links and fix or remove each one.
  2. Send a test through every form and confirm it arrives.
  3. Remove links to platforms you don't use any more.
  4. Add a monthly reminder to repeat these checks.

5 · Homework

Click every link in your site's main menu and footer. Count how many are broken or outdated.